Five tools, one account

How Do You Keep Play in Its Place at Maxispin Casino?

Playing here starts at 18+, and every Maxispin Casino account carries deposit limits, loss limits, session time reminders, cooling-off periods and self-exclusion.

Set a limit

ALSI-694046 LicensedRegulated by Anjouan Offshore Finance Authority since 2008, audited by QUINEL and GLI

Four lines to know

What Should You Know Before You Play?

A short answer to who may play here, who licenses us and who to ring if play stops feeling light.

Minimum age18+

Regulator and licenseAnjouan Offshore Finance Authority, ALSI-694046

Gambling Helpline Aotearoa0800 654 655

Limit questions[email protected]

Play settings

A Ceiling You Choose Before You Start

Maxispin Casino keeps these controls on the account page, so the ceiling is yours and set before the first spin.

How much goes in?

This caps what you can put in over a set period, so a week holds no more than you decided when you were calm. Switch it on before your first deposit.

Where do losses stop?

Losses stop at a figure you choose, which takes the decision away from a difficult evening. Set it when a losing run would otherwise push you to chase.

Planned hour, actual hour

A quiet nudge arrives at the interval you pick, marking how long you have been playing. Turn it on when sessions tend to stretch past what you planned.

A pause, not a goodbye

A break blocks play on your account for the stretch you select, without ending it. Choose one when the screen has become a habit rather than a choice.

Close the door behind you

This closes your account to play for the term you choose and cannot be undone by a quick request. Take it when breaks keep failing and play has taken too much room.

Four moves

How Do You Put a Limit on Your Account?

Changing a limit later is fiddly on purpose, which is why the sensible moment to fix one is before the first hand.

Whose account is this?

Log in with your email address and open the account settings area, where the limit tools sit beside your personal details. Check you are on your own account.

Which limit first?

Pick the control that matches what worries you: money going in, money gone, or time at the screen. One limit is enough to begin with.

Figure, minutes, span

Name the figure or the minutes, then choose day, week or month as the span it covers. A period that fits your income is easier to keep than a round number.

Is it showing?

Save the change and reopen the settings to see the limit listed as active. If it is missing, the save did not take, so repeat it before you play.

Hours Off or Months Out

A shorter break. Minutes into a session, a short pause is the softer choice: it locks play in your casino account for hours or days, depending on the period you pick. Start one from the responsible gambling settings and the account keeps your balance while play waits.

Can I undo self-exclusion early? Later, if play needs a longer stop, self-exclusion closes the account for a stretch of up to two years. Your operator sets it on request, and it cannot be lifted early once the period begins. Ask support to begin one.

Set it inside your account. Since this market has no national self-exclusion register, the casino account is where you exclude yourself, and the same operator must keep you off all its platforms for up to two years. The national helpline can talk it through first.

Free support nearby

Confidential help in New Zealand

It answers the worry that asking for help means being judged or charged for it.

Gambling Helpline Aotearoa

One call reaches a free, confidential service for players and for the people who live with them. It answers at any hour, day or night, and a free text line is open too. 0800 654 655 gamblinghelpline.co.nz

Problem Gambling Foundation

Counselling, peer and cultural support run through this foundation, with eighteen clinics around the country and a free phone line and text service on weekdays. pgf.nz

Safer Gambling Aotearoa

Health New Zealand runs this information site for people who gamble and their families: plain signs of harm, practical tips and a finder for local support. safergambling.org.nz

Notice It Before the Money Runs Out

Noticing these early is gentler than finding them out late. Nothing here is a diagnosis, only a signal, and a limit or a short pause is a fair first step before play shifts from entertainment into cost.

The list is short, and any one of them is enough to act on.

You spend past the amount you planned
Chasing a loss feels like the plan
Hours pass without you noticing them
You keep the play quiet from family
Borrowing money to keep playing
Restless or low when you cannot play
Play eats money meant for bills

The moment you ask

When You Need a Clear Answer Fast

Worth a look the moment a limit, a break or a family worry is on your mind.

What does a short pause on my account change, and when can I play again?+

A pause locks play for the stretch you pick, and once those hours or days end, the account opens again on its own. Nothing else changes during it. A pause is not a way to test whether play has settled, so choose the length before you start it.

Where can a family member get advice about someone who plays too much?+

The Gambling Helpline Aotearoa takes calls from relatives as well as players, over the phone and by free text, any hour. Problem Gambling Foundation counsellors also see family members at clinics across the country. A relative does not need the player's permission to talk to someone.

How do I shut my account down permanently at Maxispin Casino?+

Write to the support address on this page with the request, and the team handles closure from the account side. A closure sits apart from a self-exclusion, because it takes the whole account away rather than blocking play for a set spell. You will lose access to your balance history and saved details with it.

Do the deposit and loss settings work the same on a phone?+

Yes. The mobile version of the account carries the same limits section, so a ceiling can be set from a phone in the same few steps as on a desktop. Both send changes to the same account, so nothing is overridden by switching device.

Can I lift a self-exclusion before the period I picked ends?+

No. A self-exclusion runs for the whole stretch chosen at the start and cannot be shortened afterwards. That grip is the point of the tool, so pick a span you can live with rather than the longest one.