Three Checks Every Licensed Casino Runs

Send Your Documents To Maxispin Casino And Get Cleared

The license we hold requires every player's identity to be confirmed, and our checks are normally done within 9 hours.

Start My Verification

ALSI-694046 LicensedRegulated by Anjouan Offshore Finance Authority since 2008, audited by QUINEL and GLI

Quick Overview

How Long Will My Check Take?

Straight answers first, which is how we handle everything from support chats to payouts.

Who checks

Maxispin Casino LLC

Under which licence

Anjouan Offshore Finance Authority, ALSI-694046

How long

9 hours

Latest point

Before the first withdrawal

Questions go to

[email protected]

Minimum age

18+

A Clean First Pass

What Does A Passable Copy Look Like?

Use this when your account asks for papers and you want the review to clear in one go.

Daylight Beats Flash

Photograph the whole photo page of your passport or ID card in daylight, then check that all four corners sit inside the frame and no finger covers the text.

Keep The Whole Page

Next comes the address paper: a bank statement or utility bill from the last three months, with your full name, your street address and the issue date all readable.

Name Has To Match

Then show that the card or wallet is yours; a photo of the card with the middle digits covered is fine, and the name on it must match your account name.

How Long Is The Wait?

Once both sets land in the queue, a reviewer works through them in roughly 9 hours and emails the outcome, so keep an eye on your inbox that day.

After You Send Them

Papers That Clear You, And What Each One Proves

We ask for the smallest set that satisfies the licence, and nothing beyond it.

Proof of identity

ConfirmsThat you are the person named on the account

Must showFull photo page, all four corners in frame

Proof of address

ConfirmsThat you live where you registered

Must showDated within three months, name and address readable

Payment method confirmation

ConfirmsThat the card or wallet is yours

Must showYour name plus first and last digits of the number

Common Refusals And Quick Fixes

A Full Frame, Accepted. By the time an edited file reaches us, the numbers along the edge have been painted out or sharpened away. Upload the untouched original, never a screenshot. Leave contrast and sharpening alone.

Old Date, New Upload. When a licence photo passes its expiry date, the file stops proving who you are today. Check the expiry date before you shoot. Replace it with a current copy.

Sharp Enough To Read. Once the light hits the laminate wrong, the last four digits vanish into glare. Shoot in daylight, away from overhead lamps. Wipe the lens and hold the phone steady.

Routine Asking, Not Accusation

At the point a pattern looks unusual, our team may ask where the money behind a deposit came from. The Anjouan Offshore Finance Authority licence ALSI-694046 requires it, and the check is routine rather than an accusation.

When the request arrives, one or two of these usually settle it.

Recent bank statement
Payslip from your employer
Tax return summary
Evidence of a property sale
Savings account history

Timing Map

Know When To Have Papers Ready

Read this the moment a request appears and you will know which trigger fired.

Smoother Large Payouts

When one deposit or withdrawal sits well outside your usual play, proof of identity and proof of address are requested, as the licence requires.

Mismatched Detail Check

Once a name, birth date or address on file differs from the paper, we ask for a new proof of identity so the record lines up.

First Cash Out Cleared

On the first withdrawal the licence requires the check finished, so proof of identity, proof of address and payment method confirmation clear first.

Proof Of Age, Please

Any time a profile suggests someone under 18 is playing, we ask for proof of identity to confirm the date of birth held on the account.

Seven answers, no jargon

The Short Answers That Save A Delay

Why a withdrawal sits still while the check runs, and who is allowed to look at your papers.

My surname changed after the wedding. Will the old ID still work?+

Old paperwork raises a flag because the profile and the document need to agree. Post or scan the updated identity document, or a marriage certificate that bridges the two names, to [email protected]. Once that lands, the earlier check is set aside and your profile is read as current.

Can a withdrawal be held until my documents are looked at?+

Yes, and the licence requires the check no later than just before your first cash-out. That does not mean you wait until then: paperwork may be requested at sign-up or when the first deposit clears. Sending it early means the payout is not left waiting on a desk.

How long do I sit tight once everything is sent?+

From a complete set, the team works inside a window of 9 hours. Missing corners or a blurry address line restart that clock, so a tidy upload is worth the extra minute. Chasing it sooner adds nothing to the queue.

Which authority issued the licence behind Maxispin Casino?+

The Anjouan Offshore Finance Authority supervises the operation under licence ALSI-694046. Holding that licence is what obliges the operator to identify every player before money leaves the account. The company behind the site is Maxispin Casino LLC, number 907356.

Is my passport safe once I upload it?+

Files travel over 128-bit SSL encryption and are used only for the check and for what the licence asks. Only staff who deal with verification reach them. Anything you would rather not e-mail can go through the secure upload area beside your profile.

Why is the casino asking where my money came from?+

Source of funds questions are standard anti-money-laundering work required by the licence, not a suggestion that you did anything wrong. Large or unusual deposits simply need a sentence of context, such as salary, savings or a property sale. Answering plainly closes it out.

Will I be asked for the same papers a second time?+

Rarely, and only when something has moved: a document hitting its expiry, a new address, a fresh payment method, or the details on file drifting out of date. Most players send three items once and never see the request again.